Microsoft Outlook Configuration Analyzer is a free tool which will scan your Outlook profile and report on any issues which might be causing you problems. This report includes many parameters about your profile and highlights any known problems that it found in your profile. For any problems that are listed in the report, you are provided with a link to a Microsoft Knowledge Base (KB) article that outlines a possible fix for the problem. If you are a Help Desk professional, you can also save the report to file so that the report can be viewed in the Outlook Configuration Analyzer Tool on another client where the tool is installed.
To use the program, first make sure Outlook is running, then launch the Configuration Analyzer and start a scan. On our test PC the progress bar estimated a very long scan time (ten minutes or so), but in reality it only took maybe three minutes, so very soon we were browsing the report to see what it had to say.
The first details you’ll see are information on your Outlook configuration: your various profiles, all the addins and third-party modules you’ve installed, the Outlook updates installed on this system, and any settings issues the program thinks might be relevant.
The more interesting details are usually to be found on the All Issues tab, though, where the Configuration Analyzer will highlight any problems it considers to be significant. These can be very specific – you’ve the wrong version of a particular DLL, or a Registry setting may be incorrect – or a little vaguer (“Folder too big”), but either way if you click the issue then you’ll find a link to a Microsoft support page which tells you more about the problem and how to resolve it.
This isn’t always brimming with useful information, unfortunately – it report had only two items – but fortunately the program does also gather details of any recent Outlook crashes you might have had. And if you switch to the Tree Report format then you’ll be able to view those last error messages, including details of the faulting file, which may help you to figure out the cause of the problem.